Frequently Asked Questions

Here are some questions that people often have about chiropractic treatment. If your questions are not answered here, please feel free to contact us.
Are you accepting new patients?
Yes, please Contact Us or  Request an Appointment today.
What insurance do you accept?
We accept all dental insurance and are premier providers for ODS (Delta Dental of Oregon) and all Delta Dental Plans. We are PPO for Cigna (Radius only), Advantage, Pacific Source, Geha (Connections only and Anthem UNICARE (300 level only).  Our Treatment Coordinators are happy to answer any questions you may have about your insurance benefits.
Can I Pay My Bill with Care Credit?
Yes, you can pay for your visit with CareCredit’s online portal.

Eugene Office Payment Link

Springfield Office Payment Link

Will I receive treatment on my first visit?
If you are experiencing pain, we always do our best to get you out of pain that day.  If our mutual schedules allow, we will do treatment on your first visit but you may need to return for treatment at a future date.  We are committed to respecting your time and busy schedule and do our best to minimize your dental visits.
How long will my appointment be?
You can expect to be at our office for 60-90 minutes on your initial new patient appointment.  At the appointment you will receive a comprehensive oral exam of your teeth, a periodontal exam (accessing the gum health and bone support of your teeth)  as well as an oral cancer screening exam.  Necessary digital radiographs (X-rays) will be taken.  These radiographs vary from person to person but typically include a full mouth series.  You will receive a prioritized comprehensive treatment plan that includes not only treatment needed but information on the cost of the treatment and any insurance benefits you may have.